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No long-term contract. Upgrade, downgrade or cancel at any time.
Need enterprise plans? Contact us.

Hundreds of agencies, event producers and social marketers measure their impact with TweetReach.

“TweetReach is an essential part of any digital influence program.”
-Brian Solis, author of PR 2.0 and Engage

What can I do with TweetReach Pro?

With TweetReach Pro, you can measure and archive tweets in real time with an ongoing Tracker and generate quick analyses of recent tweets with one-time snapshots. All Pro plans come with our unmatched customer support and one or more user logins.
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Which plan should I choose?

Choosing the right plan means balancing Trackers, allotted tweet volume, snapshots and seats.

  • Each Tracker can monitor one Twitter account or one keyword-based topic, so you’ll need one Tracker for each distinct topic you want to track at once.
  • You can use snapshot reports to cover any topics you’re not already tracking. Unused snapshots roll over each month.
  • Make sure you have enough user seats for everyone in your organization who will need access to TweetReach.

What data can I access?

Trackers collect tweets directly from the full-fidelity Twitter stream in real time as they are posted. Trackers cannot access historical data from before they were activated. Once set up, Trackers can analyze and archive new and future tweets for unlimited time.

Snapshot reports use the Twitter Search API and analyze a maximum of 1500 tweets from the past few days.

Historical data is not included in a TweetReach Pro subscription, but we can access historical tweets dating back to 2006 through our separate premium historical analytics. Request a quote here.

What is your cancellation policy?

TweetReach Pro is a monthly subscription that automatically renews each month. You may cancel your subscription any time from your account settings, and you will not be billed again after that. We do not offer partial month refunds.

Can I change plans after I subscribe?

You may upgrade or downgrade your plan at any time. You will be billed (or credited) a prorated amount depending on your subscription. Please see our terms of service for further details on how upgrades and downgrades are handled.

Where’s your legal information?

Take a look at our terms of service (which includes our refund policy) and privacy policy.

Are there other payment options?

TweetReach Pro is normally a month-to-month subscription that renews automatically to a credit card. However, if you would like to prepay for multiple months, pay via invoice, or have have other payment needs, please contact us and we’ll see what we can do.

What web browsers work with TweetReach?

We support modern versions of Chrome, Firefox and Safari, as well as Internet Explorer 9+.

What if I have other questions?

There’s more information on our helpdesk. Please contact us if you have any questions or would like to connect with our sales team.